From: route@monster.com
Sent: Wednesday,
November 2, 2016 12:08 PM
To: hg@apeironinc.com
Subject: Please
review this candidate for: Proposal Manager
This resume has been forwarded to
you at the request of Monster User xapeix03
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Pam Diller 240-888-1475 | pamdiller@hotmail.com Senior Proposal and Technical Writer and Editor.
Proposal Manager, Coordinator, and Desktop Publisher. Looking for consulting and permanent positions in
Maryland and Virginia. Fifteen years of experience in proposals. Thirty
years of experience in writing and editing. Twenty-five years of experience
working in the government contracting field. Extensive experience writing resumes, past
performance, and management sections in proposal responses. Interview Subject
Matter Experts (SMEs) and present technical information in an understandable
manner. Desktop publisher with expert level skills in MS Word, with knowledge
of templates and large document management. Create graphics for proposals in
PowerPoint and Visio. Organize proposal files on SharePoint and establish
file naming protocols. Work with the Shipley process. Promote writing in
plain language. Possess the ability to work on multiple projects
while under strict deadlines. Work well under pressure, adept at quickly
finding the most efficient solutions to meet deadlines. Education
BA, Sociology, 1983, University of Maryland,
College Park, Maryland Employment History
Consultant:
March 2010 to current Proposal and
Technical Writer and Editor; Proposal Manager, Coordinator, and Desktop
Publisher. Select clients listed below. General Dynamics Information
Technology (GDIT), Fairfax, Virginia: Temporary proposal editor for
staff member on medical leave. Wrote past performance sections. Performed
substantive editing for technical sections and rewrote in plain language.
Identified compliance gaps. Jungle Communications, San Francisco, California: Proposal manager, writer, and
desktop publisher for a marketing company that provides language and creative
services. Wrote winning proposals for the San Francisco Municipal
Transportation Agency (SFMTA) and the Santa Clara Valley Transportation
Authority (VTA). Created templates for the proposal, resumes, and past performance.
Worked with the owner to develop new content. Xerox Corporation, Xerox
Federal Solutions, LLC, Fairfax, Virginia: Desktop
Publisher. Formatted large proposals. Analyzed the RFP to create delivery
compliance and production documentation. NETE, McLean, Virginia: Proposal Writer. Wrote, edited and formatted
proposals. Created new templates. Created compliance matrix and writing
assignments. Tracked responses from writers. Signature Consulting Group, Windsor Mill, Maryland: Proposal and technical writer and editor. Part
of the team to obtain the company's Level 2 Capability Maturity Model
Integration (CMMI) certification. Edited, formatted and contributed to the
writing of processes and SOPs in six company handbooks to fulfill the CMMI
provisions. Created in Word the company’s templates for reports and documents
and created the proposal forms. Edited, formatted, and coordinated proposal
responses which dealt primarily with Electronic Health Records (EHR) for the
Centers for Medicare & Medicaid Services (CMS). Interviewed current and
prospective employees and tailored resumes for solicitations. Created
graphics for proposals. Evaluated proposals for compliance and made
suggestions for creating persuasive responses. Created a form for tracking
proposal completeness. Edited and formatted proposals and created new
templates as needed. Motorola, Columbia, Maryland: Technical writer. Worked with the marketing and
proposal departments to develop new product content for an automated quote
template. Vision Technologies, Inc., Chantilly, Virginia: Editor and desktop publisher. Evaluated the RFP
and created the proposal template and annotated outline. Volume lead for the
past performance section. IntelliDyne, LLC, Falls Church, Virginia: Edited the proposal and rewrote poorly written
sections. Turned a verbose document into a one that was clear and
comprehensible. Dakota Consulting, Inc., Silver Spring, Maryland: Technical and proposal writer. Interviewed
managers to obtain information to create Standard Operating Procedures
(SOPs). Wrote, edited, and formatted the SOPs. Interviewed technical
personnel for project details to new create past performance documentation.
Researched and wrote government agency background sections and company past
performance sections for a proposal. Formatted and edited the proposal
submission which dealt with Meaningful Use (MU) of Electronic Health Records
(EHR). Redesigned the company’s proposal template. NB Sciences,
Gaithersburg, Maryland: Proposal manager for efforts involving up to three
team members. The entire proposal process was done remotely. Created the
Request for Proposal (RFP) outline, compliance matrix and proposal outline.
Created the schedule and coordinated data calls with the writers. Edited and
formatted submissions and inserted them into the master document. Created
proposal, resume and past performance templates. Evaluated sections for
compliance and provided feedback to writers. Created graphics in Visio or
coordinated with a graphic artist. Interviewed candidates to tailor resumes. DRS Technologies, Inc., Herndon, Virginia: Primary editor for a Department of Defense
(DoD) proposal dealing with the training of the Afghanistan Air Force as
maintenance personnel. Interacted with SMEs to clarify and develop responses.
Worked under strict scheduling timelines. Assisted in proposal production and
book checks. Triple Canopy, Reston, Virginia: Editor and writer for the primary draft. Worked
with managers and SMEs to develop and write section responses for a DoD
proposal for security and program management support. Evaluated responses for
compliance. Proposal Development
Consultants, Bethesda, Maryland: Desktop publisher and
editor during the last critical days of the proposal schedule. Proposal
Writer: May 2009 to March 2010 InfoZen, Inc., 9420 Key
West Ave., Suite 101, Rockville, Maryland, 301-605-8000 Assisted the Proposal Manager and provided full
spectrum proposal support. Read and evaluated RFPs from government agencies,
such as the Federal Bureau of Investigation (FBI), General Services
Administration (GSA), Securities and Exchange Commission (SEC), and
Department of Homeland Security (DHS). Created the RFP summary, compliance matrix,
writing outline, and schedule. Created proposal, resume, and past performance
templates tailored to proposal specifications. Edited and rewrote technical
sections so they could be understood by the layperson. Edited proposals for
grammar, consistency in tone, and created the acronym list. Interviewed employees
and prospective employees for the details required to tailor resumes to the
response. Reviewed proposals for compliance. Interviewed Program Managers in order to provide
a complete project summary for the past performance library. Organized the proposal
library and created a spreadsheet to track and summarize solicitations to
assist in the identification of reusable sections. Created a library of
reusable sections, in which the sections were sanitized in order to remove
agency names and proposal specific references. Coordinated a proposal team
with 22 subcontractors and created a library and tracking spreadsheet for
data requests and responses, as well as maintaining books of the information
for managers and writers. To assist writers with the RFP modifications and
over 200 questions and answers, created a spreadsheet with multiple ways of
referencing the subject areas. Edited company marketing material and white
papers. Instructed writers on the use of styles in Word and created training
documentation on Word. Consultant:
May 2005 to May 2009 Proposal and Technical Writer and Editor;
Proposal Manager, Coordinator, and Desktop Publisher Client list included: IT Solutions, Lockheed
Martin, NetStar-1, Knight Point Systems, ASSYST,
Supreme Soft, Inc., Multimax, SP Systems, ALM Professional Services, and NB
Sciences. Worked as a newsletter volunteer for a non-profit patient advocacy
group, the National Alliance for Thrombosis and Thrombophilia (NATT) (renamed
the National Blood Clot Alliance). SAIC, McLean, Virginia:
Desktop publisher. Formatted proposals using custom styles and SAIC’s style
guide and formatting specifications. Lockheed Martin, Gaithersburg, Maryland: Surge support editor for a large proposal
team. The draft provided was poorly written and required a rewrite rather
than an edit. Worked with the SME to develop a compliant response. IT Solutions, Bethesda, Maryland: Interviewed SMEs in the Information
Technology (IT) field at the Food and Drug Administration (FDA) to obtain
information for writing SOPs. Edited existing SOPs and formatted them in the
standard template. NetStar-1, Gaithersburg, Maryland: Proposal manager for the solicitation.
Produced the proposal outline, inserted appropriate content from past
efforts, and incorporated daily assignments from numerous writers at three
companies. Assessed compliance and edited and formatted the proposal. The
effort was managed remotely by all participants, with only the production
performed at the prime contractor’s location. ASSYST, Sterling, Virginia: Evaluated and provided recommendations for
improvement on document templates, color schemes, and various types of
promotional material. Provided proposal and task order writing support. Multimax, Largo, Maryland: Wrote and edited sections of the management
plan. Created concepts and rough drafts for the proposal graphics which were
then developed by the graphic artists. National Alliance for
Thrombosis and Thrombophilia (NATT), (renamed the National Blood Clot
Alliance), Rockville, Maryland: Designed a logo in
Visio for use at trade shows and fundraiser activities. The logo provided a
definition of the terms in the organization’s name and provided a visual
representation of the disease. Edited the newsletter and made recommendations
for layout. Proposal
Coordinator and Writer: August 2004 to May 2005 Xtria Government Solutions, Vienna, Virginia (relocated to the site of the parent company,
Xanser Corporation, in Richardson, Texas) Reviewed the RFPs for bid determinations from
various federal agencies, including the National Institutes of Health (NIH)
and the Department of Education (ED). Composed RFP questions for submission
to the Government Contracting Officer. Wrote the RFP outline and response
outline. Created the response templates based on the RFP requirements and
composed the compliance matrix. Initiated the proposal kick-off meeting and
created the agenda, which included a summary of problems areas, strengths,
and weaknesses. Determined the writing schedule and review schedule. Selected
appropriate sections from past proposals and sent the sections to the subject
matter writers for review and adaptation. Edited and formatted the responses.
Adapted the past performance to comply with RFP specifications, which
included interviewing the project managers to provide the necessary details.
Contributed to the development of the company’s proposal process. Created a
library of reusable sections and a spreadsheet which tracked all aspects of
each submission. Created charts, graphs, and graphics in Excel and Visio.
Produced the tabs and covers and created binders for paper submissions. Senior
Support Specialist: September 2000 to April 2004 Northrop Grumman Electronics Systems, Denro Systems
(formerly Litton Advanced Systems), Gaithersburg,
Maryland (office closed and relocated to Northrop Grumman in Baltimore) Performed a variety of functions in the Program
Management department of a company that produced voice switch equipment for
use in the Federal Aviation Administration’s (FAA) air traffic control
towers. Proposal Coordinator for government proposal packages. Wrote, edited
and formatted proposal submissions. Reviewed the RFP and created outlines and
compliance matrices. Edited and formatted contractual reports. Compiled and
edited corporate reports. Researched and resolved funding and billing issues
to recover payments on unpaid invoices. Maintained Microsoft Project
schedules for all programs. As Data Manager for FAA contracts, created and
maintained electronic and paper library of contract deliverables. Reviewed
Federal contracts and created deliverables lists and schedules. Tracked
delivery dates for determining quarterly contract bonus. Editor: February
1999 to August 2000 The Design Group, Bethesda, Maryland Proofread, edited and corrected copy at a
marketing and design firm. Edited press releases for distribution. Wrote and
edited client website content and reviewed site designs for quality control
and user feature logic. Supported Account Executives by creating and
maintaining client schedules. Technical Writer: March 1997 to January 1999
Orbital Sciences
Corporation, 20301 Century Boulevard, Germantown, Maryland On-site contractor at the Department of Energy
(DOE) in Germantown, Maryland. Supported the Office of Nuclear Energy (NE),
which produced the nuclear power source for the October 1997 Cassini mission
to Saturn, a joint project with DOE, the National Aeronautics and Space
Administration (NASA), and the Jet Propulsion Laboratory (JPL). Reported to
the NE spokesperson who responded to the high profile national controversy
concerning the safety of the nuclear power source. Produced briefings for
presentations at public hearings and press conferences, and to
decision-makers at NASA and the Office of Science and Technology at the White
House. DOE event coordinator for attendees viewing the Cassini launch at the
Kennedy Space Center. Composed and edited presentation material for
briefings. Created computer graphics as visual aids. Provided visuals and
information to news media. Conducted historical research on the nuclear space
program in response to media requests. Compiled information packages for
educational programs in elementary and secondary schools. Presented a
historical overview of the department to DOE summer college interns. Analyst: July 1992 to March 1997
RPI, Research Planning, Inc., 6400 Arlington Boulevard, Falls Church, Virginia Position held with two employers due to a change
in the primary contractor assignment. Provided support in the Emergency
Operations Center at the Department of Energy Headquarters, in Germantown,
Maryland. Participated in the assessment of emergency management response at
DOE sites. Trained DOE staff on the use of custom software. Technical editor
for reports and briefings. Technical writer for operational procedures.
Assisted in the preparation of proposals for government contracts. Prepared
visuals for presentations. Received Communication Security (COMSEC) training
and was the designated COMSEC Custodian with responsibility for the use, the
maintenance and the destruction of classified COMSEC material and equipment.
Coordinated the upgrade of communication equipment. Project Coordinator: May 1990 to July 1992
RMCI, Research Management Consultants, Inc., P.O. Box 710328, Oak Hill, Virginia Position held with two employers due to a change
in the primary contractor assignment. Prepared briefing packages for clients
of the DOE Visuals Library. Coordinated the production of briefings with
Graphic Arts and other government departments and subcontractors. Produced a
quality product while working under strict time constraints. Promoted
services to DOE clients and prospective clients. Developed new catalog
systems for expanding client groups. Coordinated and compiled special
projects to aid library staff and clients. Wrote reports for DOE clients.
Edited the computer system operations manual. Supervised and trained
technical assistants. Special
Projects Manager and Personnel Coordinator: January 1988 to March 1989 Kastle
Systems, Inc., 1501 Wilson Boulevard, Arlington, Virginia Liaison among three departments and quality
control coordinator in the operations departments. Drafted solution proposals
for chronic problems and evaluated the success of corrective actions.
Recruited and hired staff for an 80 person department. Technical writer of
operations manual and procedural updates. Developed employee training
policies and schedules. Monitoring
Center Supervisor: October 1984 to December 1987 Kastle
Systems, Inc., 1501 Wilson Boulevard, Arlington, Virginia Supervised 20 to 30 person shift in operations
dealing directly with clients. Evaluated and trained employees. Responsible
for solutions to problems involving both the tenants and equipment at 500
monitored buildings. Computer Skills ·
Microsoft Word,
Excel, Power Point, Project, Access, and Visio · Adobe Acrobat and some Photoshop experience Diller: Page 1 |
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